Fast Tracking Study Start-Up from Site Selection to First-Patient Enrollment

At the 2020 Veeva R&D Summit, Amy Abernethy, MD, PhD, principal deputy commissioner and acting CIO of the FDA, said innovation happens at "the intersections" where "voices at the table represent different backgrounds, disciplines, and ideas." Spreadsheets are the predominant way sponsors and CROs manage study start-up, and others use applications for clinical trial management systems (CTMS) and electronic trial master files (eTMF) (see Figure 2 on facing page). The path to modernizing study start-up begins with identifying areas of improvement, mapping out processes, evaluating systems, and implementing change-management techniques proactively.

Virtual Services in the Health Sciences Library: A Handbook

Pope reviews Virtual Services in the Health Sciences Library: A Handbook edited by Amanda R. Scull.

Digital Workplaces and Information Security Behavior of Business Employees: An Empirical Study of Saudi Arabia

In the post pandemic era, the telecommuting of business employees has widely become acceptable in organizations, which demands extensive dependence on digital technologies. In addition, this poses additional security threats for business employees as well as organizations. In order to better respond to security threats, business employees must have a higher level of awareness of the potential threats that are relevant to digital infrastructure used within the workplace. In this paper, we present a quantitative study conducted in line with the theory of planned behavior to gain insight into employee behavior toward information security within different business sectors in Saudi Arabia. The key factors chosen for our model were password management, infrastructure security management, email management, organizational security policy, organizational support and training, and the perception of the level of security. We have applied structured equation modelling to identify most of the relevant factors based on the respondents' feedback. The results based on the business employee behavior showed that they respondents did not perceive all of the constructs of our model as relevant security factors, which can potentially result in security lapses. This indicates that more security-related measures should be put in place and that business employees should be updated periodically about potential security threats. To this effect, we divided the studied security measures into those which should be implemented at organizational and individual levels. The results will potentially help business managers to design appropriate security trainings, guidelines, and policies for their employees to ensure more information security awareness and protect their technological infrastructure, especially within home office environments.

Evolution of Health Information on the Web: A Program Description of a Workshop for Seniors

Health Information on the Web was originally designed to be an hour and a half long session introducing senior citizens to using the Web and locating health information online. With the onset of the COVID-19 pandemic, it was transformed into a webinar hosted on Zoom. In this new setting it was important to reconsider the material being presented and how.

Determinants of continuance intention of using e-government services in Tanzania: the role of system interactivity as moderating factor

PurposeThe purpose of this study is to investigate the continuance intention of using e-government services in Tanzania as well as moderating effects of system interactivity.Design/methodology/approachA research model based on expectancy confirmation model was developed and empirically tested using 213 data collected from e-government services users who were selected using the judgemental sampling technique. The variance-based structural equation modelling technique was used for data analysis using SmartPLS 3.0.FindingsThe results of this study suggest that system interactivity, computer self-efficacy, management support, confirmation, satisfaction and perceived usefulness have a positive and significant influence on continuance intention to use e-government services. Moreover, the findings of this study indicate that system interactivity moderates the influence of perceived usefulness and satisfaction on continuance intention.Originality/valueThis study extends the expectancy confirmation model with system interactivity, management support and computer self-efficacy which are considered as important factors in continuance usage of technology. Furthermore, this study examines the moderating effect of system interactivity on the effects of perceived usefulness and satisfaction on continuance intention.

Exploring Innovative Strategies and Services in a Pandemic Era

In "Bridging the Digital Divide: WiFi Hot Spots as a Means of Digital Equity,” Meghan Salsbury and Mary Anne Hansen detail the development of a project to provide wireless access to their rural students. Confronting the digital divide inherent in sparsely populated Montana, the authors obtained a grant to purchase and lend wireless hot spots to students and faculty members as long-term circulating items. The article describes resources in this area and explains the benefits of ambient noise for productivity and maximized concentration. Calling it "innovation under pressure,” their case study highlights two professional development initiatives—one for current library instructors and one for MLIS students—and the rapid transition of their instruction in the university's academic writing program to online delivery.

Privacy Literacy: From Doomscrolling to Digital Wellness

Personal technology use can significantly impact wellness. The transition to widespread remote learning, working, and socializing during the COVID-19 pandemic exacerbated society's reliance on technology. This article presents a case study of how the authors applied their privacy scholarship to offer a responsive learning experience for students concerning the social implications of the pandemic. The article also explores the authors' unique approach to digital wellness, which seeks to align wellness goals and habits regarding technology while placing a special emphasis on privacy, particularly information asymmetries, attention engineering, and the hidden harms of invasive data collection.

"Relationships of Care": Care and Meaning in Canadian Academic Librarian Work during COVID-19

En mars et avril 2021, nous avons mené des entrevues semi-dirigées auprės de bibliothécaires universitaires å travers le Canada au sujet de leur experience de travail durant la COVID-19 jusqu'â present. Les sujets abordes comprenaient la charge de travail, la collégialité et la satisfaction genérale á ľégard de leurs conditions de travail pendant la pandemie. Des themes ont emerge concernant la sécurité ďemploi, le sens du travail, les changements de la charge de travail, le travail å distance, les relations avec des collėgues et des administrateurs, et ľespoir pour ľavenir. Quoique les experiences individuelles varient grandement, le plus grand facteur unifiant est le care et la deliberation qui caractérisent â la fois ľencadrement par nos participants du travail qui a du sens pour eux ainsi que leurs relations ideales avec des collėgues et des administrateurs. Cette enquete se joint å la recherche antérleure sur ľémerveillement professionnel et le travail émotionnel dans les bibliothéques. Pour les bibliothécaires, cette étude relie des situations individuelles ¡solees pouroffrir un portrait general de ce å quoi ressemblait notre travail et de ce que nous ressentions face â celui-ci durant la pandemie de la COVID-19. Pour les administrateurs des bibliothéques, nous avons identifié quelques tendances genérales qui peuvent fournir un aperçu dans les domaines de la communication, la flexibilite et le soutien institutionnel alors que nous travaillons vers une nouvelle normalitě post-pandémique.Alternate :In March and April 2021, we conducted semi-structured interviews with academic librarians from across Canada about their experiences working through COVID-19 thus far. Topics included workload, collegiality, and overall satisfaction with their working conditions during a pandemic. Themes emerged around job security, meaningful work, workload shifts, working from home, relationships with colleagues and administrators, and hopes for the future. While individual experiences varied greatly, the biggest uniting factor was the care and deliberation that characterized both our participants' framing of work that was meaningful to them as well as their Ideal relationships with colleagues and administrators. This research connects to previous literature on vocational awe and emotional labour in libraries. For librarians, this study connects isolated individual situations with the overall picture of what our work looked and felt like during the COVID-19 pandemic. For library administrators, we have identified some general trends, which can provide Insight in the areas of communication, flexibility, and institutional support as we work toward a post-pandemic new normal.

Tech Tools in Pandemic-Transformed Information Literacy Instruction: Pushing for Digital Accessibility

Inspired by pandemic-transformed instruction, this paper examines the digital accessibility of five tech tools used in information literacy sessions, specifically for students who use assistive technologies such as screen readers. The tools are Kahoot!, Mentimeter, Padlet, Jamboard, and Poll Everywhere. First, we provide an overview of the Americans with Disabilities Act (ADA) and digital accessibility definitions, descriptions of screen reading assistive technology, and the current use of tech tools in information literacy instruction for student engagement. Second, we examine accessibility testing assessments of the five tech tools selected for this paper. Our data show that the tools had severe, significant, and minor levels of digital accessibility problems, and while there were some shared issues, most problems were unique to the individual tools. We explore the implications of tech tools' unique environments as well as the importance of best practices and shared vocabularies. We also argue that digital accessibility benefits all users. Finally, we provide recommendations for teaching librarians to collaborate with campus offices to assess and advance the use of accessible tech tools in information literacy instruction, thereby enhancing an equitable learning environment for all students.

Illuminated Devices: A Sociotechnical System to Broaden Access to Digital Assistance

User training and support are crucial factors in bridging the digital divide. The Illuminated Devices sociotechnical system, inspired by our experiences providing online support during COVID-19, will provide personal digital tutoring, accessible anywhere, even with limited prior technology experience. System development leverages a human-centered, design-based research approach. The project will culminate in a pilot rollout and evaluation at three community sites. © ISLS.

Flexibility Is Key: Co-creating a Rubric for Programmatic Instructional Assessment

This paper describes a project undertaken at Grand Valley State University in which a cocreative model was used to develop a rubric for assessing student learning in library instruction. It outlines the design process as well as the training and support provided throughout implementation. It concludes with the authors reflections on the successes and challenges of the process and provides recommendations for future projects.

"My Mom Recommended It to Me": Understanding Homeschoolers' Information Practices

A traditional motivation was to educate based on values, beliefs, and pedagogies that were different from what traditional American public schools offered.3 However, there are other, more diversified reasons to homeschool, including ensuring a learning environment protected from violence, drugs, and negative peer pressure;meeting the unique educational or disability needs of each child;offering flexibility and freedom;providing racial protection and racially focused education;reducing distractions;and supporting focused learning.4 Despite the overall small population of homeschoolers in the United States, the population of homeschoolers has grown rapidly due to school closures since the start of the COVID-19 global pandemic in While research on homeschoolers in Library and Information Science (LIS) is scant, these very few studies showed that homeschoolers were traditionally strong supporters and users of their local public library, although usage was to varying degrees.6 In a recent study, Sarah Pannone indicated homeschoolers' need and desire for more programs and curriculum-related resources.7 One of these much-needed programs for homeschoolers is information literacy programs in public libraries, as researchers have shown young people today have inadequate skills to evaluate information on the Web and think critically about their information environment.8 Information literacy is essential in learning in all kinds of educational settings and workplaces, as it involves high-order critical thinking skills and meta-competency, which, according to Annemaree Lloyd, is knowing the strategies of interacting with information effectively in specific contexts.9 Information literacy skills also help people identify fake news.10 The need for in-depth information literacy education is increasingly more urgent in today's information environment. "13 While this way of defining information literacy can be instrumental for educators and practitioners,14 researchers in LIS have challenged this skills-based model of information literacy.15 Prior research showed that when information literacy instructions were focused on these decontextualized skills-such as finding information from a set of specific information sources and using sources in a preferred order-students were not prepared to handle the complex information environment in out-of-school settings and everyday life.16 Students might experience challenges, such as synthesizing information, evaluating sources, understanding the relevance of information, and coping with information overload.17 To overcome the limitation of this traditional skills-based information literacy model, Lloyd argued for a broad view-to approach information literacy as "a way of knowing" that was socially and culturally practiced within a specific community.18 For instance, Lloyd found that ambulance officers who were in training demonstrated their information literacy through their increasingly dynamic use of information sources as they became more experienced, drawing upon not only textual information (e.g., textbooks), but also information distributed in their social networks (e.g., collective professional values) and embodied information (e.g., body senses).19 Using this sociocultural approach to information literacy, Jessica Elmore and Peter Stordy interviewed five parents and children (ages 8 through 17) in the United Kingdom to understand these homeschooled young people's information literacy experiences.20 Their findings showed that for homeschoolers to be information literate, it was a natural and social process embedded in practical tasks, rather than a prescribed learning experience. "21 A literature review on information seeking reveals a lack of consensus among researchers in using the terms of information behavior and information practices in LIS.22 According to Reijo Savolainen, information behavior studies took a cognitive perspective, focusing on how an individual's information needs triggered his/her information seeking and use, and thus focused on active information seeking.23 On the other hand, research on information practices viewed information seeking and use as actions embedded in one's social practices, which were bounded by one's experiences, knowledge, values, interests, tasks, and other sociocultural factors.24 Pamela McKenzie took a constructionist approach to study context-specific information practices among pregnant women.25 Her findings showed information practices involved not only active seeking and active scanning, but also being introduced through other people and by non-directed monitoring (e.g., being informed serendipitously by overhearing from the TV). [...]information seeking included the "seeking of orienting information that can serve the need of monitoring everyday events" and the "seeking of problem-specific information that may be used for solving individual problems or performing specific tasks."

Students' Perceptions of Information Literacy at two South African Universities

Information literacy, the ability to find and use information ethically, has been on the agenda of academic librarians for a very long time now. The driving force behind the information literacy agenda is the over-abundance of information, particularly online, as a result of rapid changes and developments in technology. There is a general shift in the publications industry, with increasingly more information being published online and this has resulted in an influx of information available to users in general and to students in particular. The current COVID-19 pandemic has added more impetus to the critical value of information literacy as fake news infodemic has risen to levels demanding high critical thinking skills. The purpose of this study was to find out the perceptions of students on the information literacy intervention at two Universities in the Eastern Cape province of South Africa. Although the study was not comparative, the study of the two universities with different historical backgrounds, assisted in shedding some light on what students from across the classes of universities in South Africa thought about information literacy.

COVID 19 Outbreaks on the Growth of Self Servicing Technology Using Digital Payments

In comparison to any other International crisis, Covid19 was sudden and did not leave much time for individuals or Governments to prepare in terms of the impact it had on healthcare infrastructure or trade-in various sectors. The modern world is highly connected and stopping the inter-country movement of people is very difficult. Given the rapid increase of cases, Covid19 was declared as a pandemic and for lack of any other viable option, most Governments chose the way of locking down the economy. There was little information on how Covid19 spreads mortality rate or recovery rate, etc. Impetus on social distancing forced people to get wary of any contact including the exchange of cash which in turn resulted in the rapid adoption of alternate measures such as digital payments. Supply chain management was badly hit and demand for essential products and services increased significantly. Although overall volumes of digital payments went down due to adverse impact on several sectors, its usage as a replacement of cash increased significantly. This sudden increase and adoption by people who are not technology-savvy gave rise to frauds and cyber-attacks. Thus there arose a need for stringent regulations, the evolution of technology, and enhanced user education. There has been a significant push by the Government for achieving a cashless economy and digital payments surely will provide robust support for this objective. RBI has also proposed a self-regulatory body for digital payment and has taken initiatives like making NEFT available 24·7 and removing applicable charges. There are rising impetus and applications of digital payment technologies in day-to-day and business-related trade transactions.

Too Many Cards on the Table? Practical Ways of Improving Your Current Awareness

This article by Clare Brown is based on a presentation given at the BIALL Online Annual Conference in June 2021. It takes the form of a case study that illustrates how library and information professionals can control the flow of information so as to avoid users being overwhelmed by news.

Analysis of the Reliability of Academic Library Services in the New Normal Era: Study at Faculty of Education Library of State University of Yogyakarta

This study aims to describe the quality of services on-site at the Library of the Faculty of Education during the period new normal. The population of this research is active students in the Faculty of Education. Determination of the number of samples using the formula Slovin with 883. The number of research samples is 90 respondents with incidental sampling technique-data collection techniques with the questionnaire method through a google form, observation, and documentation. The data analysis technique uses the SPSS version 22 application and Microsoft Excel 2019. The results show that the quality of on-site service aspects reliability during the new normal period at the Library of the Faculty of Education is in the very good category with an average percentage of 86%. Sub-variable reliability is included in the very good criteria;this is evidenced by the speed of service time, equal ease of service, and the accuracy of information provided by the library, making users feel very satisfied. The ability of the library to provide services as promised has been fulfilled.

BEHAVIORAL PATTERN OF INFORMATION SEEKING USERS OF NATIONAL LIBRARY, KOLKATA

A library is an open system which in turn belongs to a subsystem of the education system, whose functions are dependent on the community concerned. The National Library plays a vital role in creating human resources and their development in our country. It is a life-long process in the appreciation of the achievement of humanity in knowledge and culture. It also helps in the replenishment of people's spirit by providing books for relaxation and pleasure, with assistance to the students. It performs a significant task in a developing country like India. The progress of a nation mainly depends on education, which provides to its citizens either through formal or non-formal means. In present study the behavioural pattern like their frequency of visit and dependence on the public library has been discussed with special reference to the National Library of India. The paper also explores the information seeking behaviour such as their purpose of visit, materials accessed during their visit to the National Library. The main objective of this study is to examine the services provided by National Library of India to its esteemed users.

Disaster Librarianship: Reflections on Teaching and Learning from the Heart of the Campus

This reflection article explores how a library on a regional university campus adapted its services in response to COVID-19. It delves into some of the novel conclusions drawn by its librarians about how the library has, does, and will continue to contribute to the teaching and learning efforts of the campus community during and after the pandemic. Although the library building remained open as a physical space, the library building was not actually open as a library;however, traditional library services that were previously offered within the physical environment continued to be offered, albeit in modified capacities and in more digitally focused environments. At its core, the heart of the library is the human connections that librarians and library staff make with patrons;choices were intentionally made to transform services in ways that still encouraged human connectedness and belonging within unprecedented circumstances. Specific service-topics include: outreach and marketing;access services;reference and research services;information literacy instruction;maintaining grants;physical versus digital library materials in distance education;and faculty-student mentorship. The article will then explore novel conclusions drawn from this process of adaptation that will have far-reaching implications for the future of library services, as they contribute to the teaching and learning missions of campuses, once normalcy returns to higher education: e.g. the digital divide;equity of access;advocacy;and the implications of interactive, experiential learning.